The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Custom and personalized orders require a 3-7 days to create, then the order will be packaged and shipped.
All beaded jewelry can be carefully hand wiped with a damp cloth. Please do not rinse under water or the thread will shrink and the jewelry will change shape and become tight.
All clay buttons are hand washable only.
Custom orders are available. I will do my best to find the colors and stones you are requesting and stay in communication with you. If I am not able to meet your requests, I will make a comparable and creative suggestion.